Supplier Information

General Terms of Delivery

Unless the contracting parties have expressly agreed otherwise, the present General Terms of Delivery shall apply.  

Placing of orders

• Please quote our order number (e.g. IIAMN09004877) on any communication and records.
• Please send us the latest edition of the book ordered, unless expressed otherwise. Generally we note in our orders if another edition is acceptable for us; this applies for antiquarian orders too. In case of a continuation order of multivolume works please contact us before delivery of a new edition (either of a single book or the complete set).
• We usually prefer a hardback edition, unless otherwise noted.
• For any order not handled within 24 months, it will be understood that the order is cancelled, unless extension beyond that date has been confirmed.  

Further inquiries / information

• Please do not send information regarding our orders until the first reminder is sent.
• However we ask for immediate notification, if delivery is not possible (possible reasons: out of print / not available in booktrade / only available as download / not published).
• If any of the conditions below exists, please contact us before delivery to make sure that we agree to the conditions

• If there is a difference in essential details of the order or the item ordered (possible reason: the ordered items are parts of a continuation, journal or a serial not mentioned in the order).
• If you receive a duplicate order, not labelled as „Mehrfachex.“ or „added copy”.
• If the price, including for antiquarian acquisitions, differs as follows:

• Order without indication of price (€ 0,01):
  Query if the delivery price is € 70,00 and more
• Order with indication of price:
  Query if the delivery price exceeds the price quoted in the order by more than 20 per cent
  and the price is € 70,00 and more

• Please don’t hesitate to contact us at any time, if you have any questions concerning our orders.

Antiquarian acquisition

• We ask for antiquarian acquisition if the ordered title is out of print.
• We expect antiquarian books to be delivered

• in as good a condition as possible with a well-balanced price-performance ratio, please inquire if the price exceeds the price agreement specified above,
• with a clear and verifiable ownership structure / provenance,
• in the edition we ordered - generally we note in our orders if another edition is acceptable for us, please contact us before delivery if you have any questions.

• We ask vendors to keep a search list if an antiquarian acquisition is not possible. Titles on the search list should be checked regularly for availability.
• Please send us a list containing all open orders after 2 years.
• Please let us know when you put a title on the search list so we won’t claim these titles.

CD-ROM

• Orders for CD-ROMs (also as supplements to books) contain the following note:
  “Single user network licence / Technical requirements: Ability to run in a MS Windows 2003 Environment with Citrix MetaFrame (Terminal Services) / Installation on a network drive”.
  This means that we ask for a networking licence and therewith for the permission to install the CD-ROM onto a server, so that accessing is possible from any PC inside the library (also via WLAN for authenticated users) but only from one user at a time. In this case please make sure to mention NETWORKING LICENCE on your invoice.

• Please contact us before delivery to make sure that we agree to the conditions:

• if there is no networking licence available
• if networking licence is only available for an extra charge
• if a single user networking licence allows access only from one special PC.

Accounting

• A single invoice in duplicate is required to be enclosed in each book.

• Invoices must quote:

• ordering department of the Berlin State Library (e.g.: IIA)
• our order number (e.g.: IIAMN09004877)
• bibliographical short title
• bank connection and account no.
• VAT-No. of the Berlin State Library and of the vendor, if applicable
• VAT-rate, discounts, extra charges, delivery charges, if applicable

• If possible invoices should quote:

• „Vereinnahmt unter den jeweils angegebenen Zugangsnummern in den Akzessionsjournalen“
• „Sachlich richtig“
• our budget code (e.g.: 1e3e)
• type of order (e.g.: “fest” / “zur Forts.” / standing order)

• Within the EU we request VAT-exempt intra-community delivery.
  Our VAT-No.: DE 81 117 697 6

Returns

We reserve the right of return without query in following cases:

• mistakes caused by distributor, for instance: wrong title, duplicate delivery, defective binding,
• delivery of defective copies, for instance: missing pages / damaged block.    

Last update: July 2009