At the lending desk staff members can give information on registration, borrowing and return of items as well as answer all questions relating to your library account. The lending service area comprises the services: registration, book collection area and reading room hold shelf.

Registration

The registration desk is located in the back of the entry hall. There the following services are offered:
-    Registration for readers
-    Issue of library cards after prior electronic registration
-    Renewal of borrowed items
-    Return of borrowed items
-    Information on terms and conditions of registration and borrowing
     as well as all questions relating to your library account
-    Resetting your password
-    Address changes
-    Permanent lockers

Opposite the registration desk you find payment machines, where you can pay fees either in cash or with bank card.

Book collection area

You may collect your requested items for external use in the book collection area. It is located on the ground floor in the rear area of the entrance hall next to the registration desk.

Services of the book collection area:
-    Provision of items for external use
-    Rebooking requests for use in the reading room

Reading room hold shelf

The hold shelf for books requested for consultation in the reading room is located on the 2nd floor near the reference desk. 

All volumes ordered for use in the reading room are already booked and made available there.

If you need a renewal of the loan period for books on the hold shelf, you can indicate your request by inserting a green paper slip. These slips are available at the shelves. Renewal requests are processed several times per week. 

Readers can return borrowed items by putting the items on special book trolleys in the hold shelf area but do not get a receipt.

A marked shelf is available for rebooking requests, where you can store the volumes you wish to take home. Rebooking is only possible for volumes without lending restrictions.