Lending service area

At the lending desk staff members can give information on registration, borrowing and return of items as well as answer all questions relating to your library account. The lending service area comprises the services: registration, book collection area and reading room hold shelf.

Registration

The registration desk is located in the back of the entry hall. There the following services are offered:
-    Registration for readers
-    Renewal of borrowed items
-    Return of borrowed items
-    Information on terms and conditions of registration and borrowing
     as well as all questions relating to your library account
-    Resetting your password
-    Address changes
-    Permanent lockers

Opposite the registration desk you find payment machines, where you can pay fees either in cash or with bank card.

Book collection area

You may collect your requested items in the book collection area. You find this area on the ground floor behind the access control on the right side.
Services of the book collection area:
-    Provision of items for use in the reading room as well
     as for external use
-    Return of borrowed items
-    Renewal of the loan period for books requested to the reading room
-    All other services of the lending desk outside opening times of the registration desk

Reading room hold shelf

The hold shelf for books requested for consultation in the reading room is located on the 2nd floor near the reference desk. 

If you need a renewal of the loan period for books on the hold shelf, you may either bring the books to the book collection area or indicate your request by inserting a green paper slip. These slips are available at the shelves. Renewal requests are processed several times per week. 

Readers can return borrowed items either in the book collection area or, without receipt, by putting the items on special book trolleys in the hold shelf area.