The Library Services Department is the link between the library and its customers. The staff members are responsible for the continuous expansion and management of the general holdings as well as for providing materials in the reading rooms at the locations Unter den Linden and Potsdamer Straße. The Reader Services Department organizes all on site lending activities and also coordinates interlibrary loans with libraries all over the world. Amongst various other tasks, the department also creates content-related design and organizes the supervision of the information points both in the buildings and the virtual locations on the web. Training courses and target group-oriented information events complement the offered services.
Head of Section
Heinz-Jürgen Bove (acting)
heinz-juergen.bove@sbb.spk-berlin.de
Tel.: +49 30 266 433 141
Head of Section
Christina Schmitz
christina.schmitz@sbb.spk-berlin.de
Tel.: +49 30 266 433 173
User Communication
Ilya Oehring (acting)
ilya.oehring@sbb.spk-berlin.de
Tel.: +49 30 266 433 094
Learning Services
Stefanie Arend
stefanie.arend@sbb.spk-berlin.de
Tel.: +49 30 266 432 905
Information Services
Saskia Kussin
saskia.kussin@sbb.spk-berlin.de
Tel.: +49 30 266 432 939
Public Spaces
Bianca Henn-Hoffmann
bianca.henn-hoffmann@sbb.spk-berlin.de
Tel.: +49 30 266 433 910
Head of Section
Indra Heinrich
indra.heinrich@sbb.spk-berlin.de
+49 30 266 433 133
Circulation Services and Interlibrary Loan
Tatjana von Schoenaich-Carolath
tatjana.vonschoenaich-carolath@sbb.spk-berlin.de
Tel.: +49 30 266 433 836
Circulation Services Unter den Linden
Nadine Stuhlmann
nadine.stuhlmann@sbb.spk-berlin.de
Tel.: +49 30 266 433 810
Circulation Services Potsdamer Straße
Doreen Wenzel
doreen.wenzel@sbb.spk-berlin.de
Tel.: +49 30 266 433 790
Interlibrary Loan
Yvonne Kalitz
yvonne.kalitz@sbb.spk-berlin.de
Tel.: +49 30 266 433 647
Retrieval
Indra Heinrich (acting)
indra.heinrich@sbb.spk-berlin.de
+49 30 266 433 133
Data Clearing
Ulrike Prellwitz
ulrike.prellwitz@sbb.spk-berlin.de
Tel.: +49 30 266 433 850
Head of Section
Bernd Binner
bernd.binner@sbb.spk-berlin.de
Tel.: +49 30 266 433 800
Stacks Unter den Linden
Dario Fayad Ginto
dario.fayadginto@sbb.spk-berlin.de
Tel.: +49 30 266 433 710
Stacks Potsdamer Straße
Simone Haupt
simone.haupt@sbb.spk-berlin.de
Tel.: +49 30 266 433 747
Storage Stacks
Anja Trautmann
anja.trautmann@sbb.spk-berlin.de
Tel.: +49 30 266 433 618
Inclusion Office
Belinda Jopp
belinda.jopp@sbb.spk-berlin.de
+49 30 266 433 300
UX Research
Romy Hilbrich
romy.hilbrich@sbb.spk-berlin.de
+49 30 266 433 513
