The Library Services Department is the link between the library and its customers. The staff members are responsible for the continuous expansion and management of the general holdings as well as for providing materials in the reading rooms at the locations Unter den Linden and Potsdamer Straße. The Reader Services Department organizes all on site lending activities and also coordinates interlibrary loans with libraries all over the world. Amongst various other tasks, the department also creates content-related design and organizes the supervision of the information points both in the buildings and the virtual locations on the web. Training courses and target group-oriented information events complement the offered services.
Head of Section
Heinz-Jürgen Bove (acting)
heinz-juergen.bove@sbb.spk-berlin.de
Tel.: +49 30 266 433 141
Head of Section
Dr. Julia Maas (acting)
julia.maas@sbb.spk-berlin.de
+49 30 266 433 500
Circulation Services and Interlibrary Loan
Lending Desk Unter den Linden
Tatjana von Schoenaich-Carolath
tatjana.vonschoenaich-carolath@sbb.spk-berlin.de
Tel.: +49 30 266 433 836
Lending Desk Potsdamer Straße
Doreen Wenzel
doreen.wenzel@sbb.spk-berlin.de
Tel.: +49 30 266 433 790
Interlibrary Loan
Yvonne Kalitz (acting)
yvonne.kalitz@sbb.spk-berlin.de
Tel.: +49 30 266 433 167
Data Clearing
Ulrike Prellwitz
ulrike.prellwitz@sbb.spk-berlin.de
Tel.: +49 30 266 433 850
Head of Section
Bernd Binner
bernd.binner@sbb.spk-berlin.de
Tel.: +49 30 266 433 800
Stacks Unter den Linden
Dario Fayad Ginto
dario.fayadginto@sbb.spk-berlin.de
Tel.: +49 30 266 433 710
Stacks Potsdamer Straße
Simone Haupt
simone.haupt@sbb.spk-berlin.de
Tel.: +49 30 266 433 747
Storage Stacks
Anja Trautmann
anja.trautmann@sbb.spk-berlin.de
Tel.: +49 30 266 433 618
Inclusion Office
Belinda Jopp
belinda.jopp@sbb.spk-berlin.de
+49 30 266 433 300
The goal of this position is to make the Staatsbibliothek zu Berlin as accessible as possible for individuals with diverse needs and backgrounds. This includes the library's buildings, (electronic) offerings and services. Rather than focusing on predefined target groups, the emphasis is on individual needs and desires. Fulfilling these requirements enables individuals to independently work and conduct research on-site or with electronic resources, as well as move freely and unhindered in the library buildings and have a pleasant research environment. Improvements and innovations introduced in this context benefit everyone, thus enhancing the library's overall quality and usability for all.
Specific areas of focus include, among others:
- Accessibility of buildings
- Accessible web offerings
- Inclusive events or events on inclusive topics
- Special service offerings for individuals with disabilities
- Raising awareness among staff (and users) about inclusion
- Consultation services for users
- Collaboration and cooperation with associations and other organizations
