Subject area Information Saskia Kussin saskia.kussin@sbb.spk-berlin.de Tel.: +49 30 266 432 939 The subject area Information is devoted to the provision of written and oral information. Organising the [...] organizes the supervision of the information points both in the buildings and the virtual locations on the web. Training courses and target group-oriented information events complement the offered services [...] areas of user information and communication. The department carries the overall responsibility for the coordination and further development of the feedback management and electronic information system. Additional