of Department Dr. Julia Maas julia.maas@sbb.spk-berlin.de +49 30 266 433 500 Deputy Head of Department Dr. Christina Schmitz (acting) christina.schmitz@sbb.spk-berlin.de Tel.: +49 30 266 433 173 Office Brigitte [...] Brigitte von Freyberg benutzung@sbb.spk-berlin.de +49 30 266 433 501 Reader Services - Personal Assistant Lea Schneider lea.schneider@sbb.spk-berlin.de +49 30 266 432 726 Staff Sections User Research and [...] and Statistics Romy Hilbrich romy.hilbrich@sbb.spk-berlin.de +49 30 266 433 513 Inclusion Belinda Jopp belinda.jopp@sbb.spk-berlin.de +49 30 266 433 300 Contact persons Reader Services Department Reader

Dr. Julia Maas (acting) julia.maas@sbb.spk-berlin.de +49 30 266 433 500 Subject area Reading Room Unter den Linden Bianca Henn-Hoffmann bianca.henn-hoffmann@sbb.spk-berlin.de Tel.: +49 30 266 433 910 Subject [...] (acting) tatjana.vonschoenaich-carolath@sbb.spk-berlin.de Tel.: +49 30 266 433 836 Subject area Lending Desk Potsdamer Straße Doreen Wenzel doreen.wenzel@sbb.spk-berlin.de Tel.: +49 30 266 433 790 The subject [...] the offered services. Reader Services Head of Section Dr. Christina Schmitz christina.schmitz@sbb.spk-berlin.de Tel.: +49 30 266 433 173 The Reader Services Section brings together electronic and conventional